Licensing

Owned by iarmstrong
Last updated: Jan 14, 2022
1 min read

In this section you’ll find all the information required to run and manage your licenses and to fix any issues you may encounter on your way.

This section consists of:

1. Licensing for Managers and Administrators page, where you’ll learn how to:

  • add new users to the existing license;

  • expire or ban currently logged in users;

  • delete existing users;

  • view usage history.

2. Internet Licenses FAQ page where you can see most common questions and suggested solutions:

  • do I need a license?

  • how does my license work?

  • do I need any special software?

  • can I check out my license overnight?

  • browser authentication;

  • what if my name or email not found?

  • available seats;

  • what do I do if my license has expired?

3. Licensing Troubleshooting page, where you’ll learn what to do with:

  • invalid username or password;

  • forgotten password;

  • connection loss;

  • proxy;

  • program compatibility assistant;

  • warnings.