In this section you’ll find all the information required to run and manage your licenses and to fix any issues you may encounter on your way.

This section consists of:

1. Licensing for Managers and Administrators page, where you’ll learn how to:

• add new users to the existing license;

• expire or ban currently logged in users;

• delete existing users;

• view usage history.

2. Internet Licenses FAQ page where you can see most common questions and suggested solutions:

• do I need a license?

• how does my license work?

• do I need any special software?

• can I check out my license overnight?

• browser authentication;

• what if my name or email not found?

• available seats;

• what do I do if my license has expired?

3. Licensing Troubleshooting page, where you’ll learn what to do with:

• invalid username or password;

• forgotten password;

• connection loss;

• proxy;

• program compatibility assistant;

• warnings.