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Alastri products require a dedicated graphics card by NVidia or ATI to run. To check your graphics card, go to Windows Start > Control Panel > Hardware and Sound > Device Manager > Display Adapters.

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Graphics Card Drivers

Alastri products require the latest graphics card drivers for best performance.

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If you see this message, follow the links to download and run the latest graphics card drivers.

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Graphics Performance Settings

If any graphics related issues arise, navigate to the graphics card control panel and set Alastri products to run in high performance mode. 

NVidia Graphics Cards

If you have an NVidia graphics card, it may be defaulting to the integrated graphics card instead of the higher performance NVidia graphics card. 

To change the default video card for Alastri products:

  1. Right click on your desktop and select "NVidia Control Panel".

  2. Select "Manage 3D settings".

  3. Select "Program Settings".

  4. Choose your Alastri product name from the dropdown menu,

    1. Or navigate to %localAppData%\Alastri Hub\Programs\PROGRAM\VERSION\3DMark.exe

  5. Select your NVidia graphics card under "preferred graphics processor".

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ATI Graphics Cards

If you are using an ATI graphics card, it may be defaulting to the integrated graphics card instead of the higher performance ATI graphics card.

To change the default video card to your Alastri product:

  1. Right click on the desktop and open Catalyst Control Center.

  2. Select "Power" from the left hand menu.

  3. Select "Switchable Graphics" from the list.

  4. Browse the list of programs and find the executable (or %localAppData%\Alastri Hub\Programs\PROGRAM\VERSION\3DMark.exe).

  5. Set the program name to "High Performance".

  6. Apply changes and restart your computer.

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Battery Power Settings

To prevent laptops from switching back to Intel graphics on lower power mode, go to Power Options > High Performance > Advanced Power Settings  and change all options to maximum performance. 

Tip

If you have problems with graphics, see Graphics Issues Troubleshooting section.

Work Locally

Alastri recommends saving all project files and data on the local hard drive before transferring to the network. This avoids issues with saving over interrupted connections or reading from a slow connection. 

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